AI Call Script
Appliance Repair Answering Service Script
Appliance problems feel urgent — especially a broken fridge or washing machine. InboundCollie answers immediately, captures the appliance and symptoms, and gets you to the customer before anyone else does.
Average appliance repair job value: $150–$600
InboundCollie AI Receptionist
Answering on behalf of your business • 24/7
Live
Thanks for calling. I'm the virtual receptionist here. What appliance is giving you trouble?
My refrigerator stopped cooling overnight. My food is getting warm.
That's urgent — food safety is on the line. Is the fridge completely warm, or just not cold enough?
Everything inside is warm. The freezer is still slightly cool but not frozen.
Got it — sounds like the compressor or refrigerant could be the issue. Do you know the brand and model number? Usually on a sticker inside the door frame.
It's a Samsung — model number is RF28R7351SG.
Great — that helps the tech come prepared. Is the fridge making any unusual sounds, like clicking or running constantly?
It's running constantly and making a slight humming noise.
Noted. Given the food situation, I'm flagging this as high priority. What's the address and best number to reach you?
After the call, InboundCollie sends you a complete lead summary before you call back.
What InboundCollie captures on every appliance repair call
✓Appliance type (refrigerator, washer, dryer, dishwasher, oven)
✓Brand and model (if known)
✓Symptoms (not cooling, not draining, error code, noise)
✓Urgency (food at risk, family with newborn, etc.)
✓Address
Start answering every appliance repair call today
Set up in under 10 minutes. No contracts. Cancel anytime.