AI Call Script
Plumber Answering Service Script
62% of callers won't leave a voicemail — they call the next plumber on Google. InboundCollie answers every call, handles emergency triage, and makes sure no $300–$3K job slips away while your hands are in a wall.
Average plumber job value: $300–$3,000
InboundCollie AI Receptionist
Answering on behalf of your business • 24/7
Live
Thanks for calling. I'm the virtual receptionist here. Is this a plumbing emergency, or can I schedule a visit for you?
I've got water coming out from under my kitchen sink, it's getting on the floor.
Let's get that taken care of. Is the water actively dripping or flowing right now, or did you catch it in time to shut it off?
It's still dripping. I put a bucket under it but it's filling up fast.
Okay. In the meantime, there should be a shutoff valve under the sink — two small oval handles on the pipes going into the wall. Turning those clockwise will stop the water while you wait. Can you check if those are there?
Yeah, I see them. Okay, turning now... it stopped.
Great work. Now let me get the details to a plumber so they can call you back quickly. What's the address, and what's the best number to reach you?
123 Oak Street, and this number is fine.
Perfect. Is this a house, condo, or rental property?
It's my house.
Got it. I'm sending a note now — active leak under kitchen sink, water stopped via shutoff valve, homeowner at 123 Oak Street. A plumber will call you back shortly with timing. Anything else I should include?
After the call, InboundCollie sends you a complete lead summary before you call back.
What InboundCollie captures on every plumber call
✓Emergency vs. non-emergency (active leak, burst pipe, no water)
✓Type of issue (drain clog, water heater, pipe leak, fixture)
✓Property type (single-family, condo, commercial)
✓Address and service area
✓Preferred callback window
Start answering every plumber call today
Set up in under 10 minutes. No contracts. Cancel anytime.