AI Call Script
Dental Office Answering Service Script
Every missed call from a new patient is a lost lifetime relationship worth thousands of dollars. InboundCollie answers after hours and during busy periods, captures new patient info, and triages dental emergencies immediately.
Average dentist job value: $500–$5,000 first-year patient value
InboundCollie AI Receptionist
Answering on behalf of your business • 24/7
Live
Thank you for calling. I'm the virtual receptionist for this dental office. Are you a new patient, or have you been a patient here before?
I'm new. I just moved to the area and need to find a dentist.
Welcome to the area! We'd love to get you set up. Are you looking to schedule a general cleaning and exam, or is there something specific going on?
Just a regular cleaning to start. I haven't been in about a year.
Perfect — a cleaning and new patient exam would be the way to go. Do you have dental insurance?
Yes, I have Cigna through my employer.
Great — Cigna is typically accepted here; the front desk will verify your specific plan when they call to confirm. Do you have a preference for morning or afternoon appointments?
Mornings work better for me, any day is fine.
Got it. What's your name, date of birth, and the best number to reach you?
Alex Rivera, March 15, 1990, and this number is fine.
Perfect, Alex. I've noted: new patient, general cleaning + exam, Cigna insurance, morning preference. The scheduling team will call you back to confirm a time and collect a few more details. We look forward to meeting you!
After the call, InboundCollie sends you a complete lead summary before you call back.
What InboundCollie captures on every dentist call
✓New vs. existing patient
✓Emergency vs. routine appointment
✓Insurance carrier
✓Preferred appointment day and time
✓Specific concern or procedure interest
Start answering every dentist call today
Set up in under 10 minutes. No contracts. Cancel anytime.