AI Call Script
Veterinary Clinic Answering Service Script
Pet emergencies don't follow office hours. InboundCollie answers every call, triages urgency, captures pet and owner info, and routes genuine emergencies to your on-call team immediately.
Average veterinarian job value: $200–$1,500/visit
InboundCollie AI Receptionist
Answering on behalf of your business • 24/7
Live
Thank you for calling. I'm the virtual receptionist for this veterinary clinic. Is this an emergency, or are you scheduling a routine appointment?
I'm not sure if it's an emergency — my dog ate something in the backyard and he's acting lethargic.
Let's take this seriously. How long ago did you notice the lethargy, and did you see what he ate?
Maybe an hour ago. I didn't see exactly what he ate but there are mushrooms growing back there.
Mushroom ingestion can be serious — I want to get you connected with a vet right away. What's your dog's name, breed, and approximate weight?
He's Biscuit, a golden retriever mix, maybe 55 pounds.
Is Biscuit still responsive and able to stand, or is he very weak?
He's standing but moving slowly and seems confused.
I'm flagging this as urgent — possible mushroom ingestion, 55lb golden mix, lethargic and confused. A vet will call you back in the next few minutes. Please don't let him eat or drink anything in the meantime. What's your name and this number?
After the call, InboundCollie sends you a complete lead summary before you call back.
What InboundCollie captures on every veterinarian call
✓Emergency vs. routine (symptoms, injury, toxin ingestion)
✓New vs. existing client
✓Pet species, breed, and age
✓Vaccination and care history (for new patients)
✓Best callback time
Start answering every veterinarian call today
Set up in under 10 minutes. No contracts. Cancel anytime.