AI Call Script
Law Firm Answering Service Script
Legal clients are often in distress and shopping quickly. InboundCollie captures case type and urgency, collects contact info, and routes high-priority matters so your team can respond before the client calls another firm.
Average attorney job value: $2,000–$50,000+
InboundCollie AI Receptionist
Answering on behalf of your business • 24/7
Live
Thank you for calling. I'm the intake assistant for this law firm. How can I help you today?
I was in a car accident two weeks ago and the other driver was at fault. Their insurance is giving me the runaround.
I'm sorry you're dealing with that — it's unfortunately common. Are you recovering from any injuries, or is this primarily a vehicle damage situation?
I have a back injury. I've been to the doctor twice and physical therapy starts next week.
That's important information. This sounds like a personal injury case. Have you accepted any settlement offers from the other driver's insurance yet?
No — they offered $2,500 but I haven't responded. It doesn't feel right given my medical bills.
That's wise to hold off before accepting anything — settlements are final. Do not accept that offer before speaking with an attorney. What state did the accident happen in?
Iowa, right here in Des Moines.
Perfect — this firm handles Iowa personal injury cases. What's your name and the best number to reach you? An attorney will call you back today to discuss your case.
Marcus Webb, this number is fine.
Thank you, Marcus. I've noted: car accident, back injury, ongoing medical treatment, $2,500 offer received but not accepted, Iowa. An attorney will call you back shortly. Do not accept or sign anything before that call.
After the call, InboundCollie sends you a complete lead summary before you call back.
What InboundCollie captures on every attorney call
✓Practice area match (personal injury, family law, criminal, business)
✓Case urgency (statute of limitations, custody emergency, criminal arraignment)
✓Opposing party or situation overview
✓Jurisdiction
✓How they found the firm
Start answering every attorney call today
Set up in under 10 minutes. No contracts. Cancel anytime.